Book8 for auto repair
Appointment booking for auto repair shops: books every service, answers every call.
Your mechanics are under hoods, not at phones. Book8 handles the calls (diagnostics, oil changes, brake jobs, transmission work) 24/7 in any language.
What happens when a customer calls your shop
Step 1
The call is answered.
Book8 picks up 24/7, even when every bay is full and nobody can get to the phone. It speaks with the caller in their language, with support for 70+ languages.
Step 2
The caller books from your real service menu.
Book8 offers the services you have configured for your shop, each with the duration you set, and only offers times that are actually open on your calendar.
Step 3
The appointment is created.
Book8 books the appointment during the call and it lands on your calendar. A caller after closing time is booked into your next open slot, so the work is on the schedule before you open.
Sound familiar?
Mechanics can't take calls with their hands in an engine.
Your techs are working. The service writer is already on one call. The second line rings and goes to voicemail. Auto shops typically miss 25-40% of inbound calls during peak hours, each one a potential $200-$2,000 repair job.
Callers want price estimates. You need to see the car first.
Most inbound calls are asking for quotes before committing. Book8 books a diagnostic appointment from your service menu instead of giving a number that will be wrong, so you see the car before quoting.
After-hours emergencies become next-morning appointments elsewhere.
Battery dead at 8pm? Brakes grinding at 9pm? The customer calls 3 shops. Books with whoever answers. Book8 answers after hours: 'We open at 8am. I've got you in for a diagnostic at 8:15.' You start the day with a full bay.
Spanish, Arabic, Portuguese, Vietnamese, Tagalog customers get voicemail.
Auto repair customers are among the most linguistically diverse of any service business. English-only voicemail is an invisible filter that cuts your addressable market in half in many markets.
Built for your business
Book by service type
oil change, brake service, diagnostic, alignment, tire rotation, transmission, AC recharge. Configure your service menu. Book8 handles intake.
Diagnostic-first flow
for unknown issues, callers book a diagnostic appointment from your service menu. The car gets inspected before any repair is quoted.
24/7 after-hours intake
after-hours emergency calls become first-thing-morning bookings. No revenue left on the table.
70+ languages
Spanish, Arabic, Portuguese, Vietnamese, Tagalog, Mandarin, Hindi. Auto-detected, no setup needed.